Macon
Iron & Paper Stock Co. executives say that to let people know what
recycling is all about, recyclers must be seen, must get involved with
government and civic associations, and must get active in their
communities.
"Much
of our advertising was directed at letting people know who we are and what
we do," he says. "We were using ads alone to build our
image." He's realizing, however, that advertising can't build a
company image as well as a well-rounded public relations program can.
Scrap processors may not have needed public relations in the past, he
says, but the scrutiny under which the industry must operate because of
intensifying environmental concerns, along with the fact that many
communities do not understand the whole recycling picture, is making
image-building almost a requirement today.
Public
relations efforts at Macon Iron & Paper Stock Co. emphasize
relationships--with civic groups, business associations, local officials,
community members, and employees. Involvement at the national and local
level with its trade association, the Institute of Scrap Recycling
Industries (ISRI), is also vital to the company's success, says Koplin.
Got
Out in Front
The
push for public relations at the firm has been going on for many years
through activity in local organizations, and it intensified as Koplin saw
the media calling recycling a new phenomenon. He realized that most people
didn't know companies like his had been recycling for decades.
Many
of the company's public relations activities have been in conjunction with
the local Keep America Beautiful program. The Keep Macon-Bibb [County]
Beautiful Commission (KMBBC) formed a recycling committee, on which Evan
and his uncle who recently retired from Macon Iron, Alvin Koplin, have
served for several years. KMBBC often asks company representatives to
discuss recycling on radio and television, to speak to local service
groups, and to visit local schools to tell the recycling story.
One
of KMBBC's major activities is running the two-week Cherry Blossom
Festival held every spring in Macon. In 1989, Macon Iron & Paper Stock
Co. became a cosponsor of the festival parade telecast. The commercials
were the company's "first big effort" at wide-ranging image
building, says Evan. This year, the company is considering entering a
float in the parade.
Close
involvement with the local chamber of commerce by. Evan's father, company
President Myron Koplin, and Evan's brothers, Vice President of Operations
and Personnel Henry Koplin and Chip Koplin, who has been learning the
business for the past two years, also demonstrate the company's
civic-mindedness. In addition, Evan, Henry, and Chip are actively involved
with various charitable and educational community groups.
As
an active member of the Business Council of Georgia, Macon Iron &
Paper Stock participates in state and local government activities. The
well-known council periodically sponsors forums for national and local
legislators, offering businesspeople the opportunity to get to know and
communicate with elected officials. Macon Iron & Paper Stock asked
that the business council recommend to the governor that ReMA Southeastern
Chapter Legislative Affairs Director Steven L. Levetan serve on the state
Joint Solid Waste Study Committee, based on his business experience,
recycling expertise, and communications ability. He subsequently was
appointed. The study committee is a select group of representatives of
government and private industry that is working on directions the state
should take in managing its existing and future solid waste legislation.
Evan
makes it a point to keep in constant touch with state, county, and city
officials. "We're on a personal-friendship basis with many local
officials," he says. "They call us with recycling
questions."
As
part of its public relations program, the firm held a plant tour in
October, inviting local and state elected officials to see firsthand the
role it plays in reducing solid waste in the state. Seventy attendees were
shown through the Lower Poplar Road processing facility. For some, eyes
were opened. Evan says one attendee told him he didn't know this type of
business existed in Macon. For others, the recycling picture was
completed. "I have always been curious about what happens with cans
and newspapers ... which are sold to be recycled," wrote Stephen W.
Massey, Bibb County Board of Education member, following the tour.
"Much to my amazement, I found ... that [recycling] is a much more
complex situation than people realize."
Evan
was equally surprised about some of the perceptions people have about his
industry. "I took it for granted everyone knew what I know about
recycling," he says. "I realized that many people need educating
on the subject." During a talk he gave at the tour, he told attendees
that the state should not duplicate established recycling activities
already being performed at no cost to the taxpayer. State Sen. Hugh Gillis
and state Rep. Robert Patten, both members of the Joint Solid Waste Study
Committee who toured the facility, agreed with this concept in addresses
to the tour group. Evan adds that the local Clean Community Commission has
believed this to be a valid concept for several years.
Get
to the People
Putting
the "public" in public relations are Macon Iron & Paper
Stock Co.'s community activities. The firm is participating in a program
with KMBBC in which the company donates $1.00 for each ton of glass,
newspaper, and aluminum cans received at its retail purchasing location on
Oak Street. The money is used for recycling education and KMBBC
beautification projects. Contests have been held between schools to see
which could collect the most recyclables within a given period of time. An
art contest with a local college will reward the best sculpture made of
recyclable material gathered from Macon Iron & Paper Stock's yard.
The
firm plans to participate in Earth Day 20th-anniversary activities in
April by setting up a recycling display in the local shopping mall. The
display will show how the company processes scrap and will explain its
benefit to the community. Since the
firm has a facility adjacent to the park where festivities will take
place, part of the plans include
encouraging Earth Day program attendees to bring recyclables for drop-off.
Good
community relations don't always involve such pleasant activities, Evan
says. Recent thefts from mill
supply houses in the area prompted Evan and a representative of a
nearby company to offer assistance to the local chief of police in his
investigation of the matter. Says Evan, "It's important to have a
good relationship with the police," who appreciate the cooperation.
Being
members of ReMA keeps the principals at Macon Iron & Paper Stock up on
industry affairs. Evan is on ReMA's Public Relations Committee, Young
Executives Committee, and UBC [Used Beverage Can] Subcommittee. In the
Southeastern Chapter, he is a member of the executive committee and the
public relations committee and is editor of the chapter newsletter. Myron
is active in the chapter and was involved with the Metals Committee of the
Institute of Scrap Iron and Steel, an ReMA Predecessor Organization. Henry
serves as treasurer of a related group, the Georgia Association of Scrap
Processors.
"A
lot of our knowledge comes from ReMA meetings and seminars," Evan
states. "By sharing experiences with other processors and consumers,
you learn more at board meetings--and outside of meetings--than you'd ever
realize. I cannot underscore enough the value of ISRI."
Get
in Touch
If
there is an underlying philosophy to Macon Iron & Paper Stock Co.'s
public relations push, it's that relationships are key. "We let
people know we're here and can capably serve their recycling needs,"
Evan explains. "We stay in touch with local officials and citizens;
we volunteer our help and advice; we keep up-to-date on the
issues." The firm has come a long way in its promotional efforts
since its first ad appeared in the September 28, 1919, edition of the Macon
Telegraph and News.
Macon
Iron & Paper Stock Co. executives say that to let people know what
recycling is all about, recyclers must be seen, must get involved with
government and civic associations, and must get active in their
communities.
"Much
of our advertising was directed at letting people know who we are and what
we do," he says. "We were using ads alone to build our
image." He's realizing, however, that advertising can't build a
company image as well as a well-rounded public relations program can.
Scrap processors may not have needed public relations in the past, he
says, but the scrutiny under which the industry must operate because of
intensifying environmental concerns, along with the fact that many
communities do not understand the whole recycling picture, is making
image-building almost a requirement today.
Public
relations efforts at Macon Iron & Paper Stock Co. emphasize
relationships--with civic groups, business associations, local officials,
community members, and employees. Involvement at the national and local
level with its trade association, the Institute of Scrap Recycling
Industries (ISRI), is also vital to the company's success, says Koplin.
Got
Out in Front
The
push for public relations at the firm has been going on for many years
through activity in local organizations, and it intensified as Koplin saw
the media calling recycling a new phenomenon. He realized that most people
didn't know companies like his had been recycling for decades.
Many
of the company's public relations activities have been in conjunction with
the local Keep America Beautiful program. The Keep Macon-Bibb [County]
Beautiful Commission (KMBBC) formed a recycling committee, on which Evan
and his uncle who recently retired from Macon Iron, Alvin Koplin, have
served for several years. KMBBC often asks company representatives to
discuss recycling on radio and television, to speak to local service
groups, and to visit local schools to tell the recycling story.
One
of KMBBC's major activities is running the two-week Cherry Blossom
Festival held every spring in Macon. In 1989, Macon Iron & Paper Stock
Co. became a cosponsor of the festival parade telecast. The commercials
were the company's "first big effort" at wide-ranging image
building, says Evan. This year, the company is considering entering a
float in the parade.
Close
involvement with the local chamber of commerce by. Evan's father, company
President Myron Koplin, and Evan's brothers, Vice President of Operations
and Personnel Henry Koplin and Chip Koplin, who has been learning the
business for the past two years, also demonstrate the company's
civic-mindedness. In addition, Evan, Henry, and Chip are actively involved
with various charitable and educational community groups.
As
an active member of the Business Council of Georgia, Macon Iron &
Paper Stock participates in state and local government activities. The
well-known council periodically sponsors forums for national and local
legislators, offering businesspeople the opportunity to get to know and
communicate with elected officials. Macon Iron & Paper Stock asked
that the business council recommend to the governor that ReMA Southeastern
Chapter Legislative Affairs Director Steven L. Levetan serve on the state
Joint Solid Waste Study Committee, based on his business experience,
recycling expertise, and communications ability. He subsequently was
appointed. The study committee is a select group of representatives of
government and private industry that is working on directions the state
should take in managing its existing and future solid waste legislation.
Evan
makes it a point to keep in constant touch with state, county, and city
officials. "We're on a personal-friendship basis with many local
officials," he says. "They call us with recycling
questions."
As
part of its public relations program, the firm held a plant tour in
October, inviting local and state elected officials to see firsthand the
role it plays in reducing solid waste in the state. Seventy attendees were
shown through the Lower Poplar Road processing facility. For some, eyes
were opened. Evan says one attendee told him he didn't know this type of
business existed in Macon. For others, the recycling picture was
completed. "I have always been curious about what happens with cans
and newspapers ... which are sold to be recycled," wrote Stephen W.
Massey, Bibb County Board of Education member, following the tour.
"Much to my amazement, I found ... that [recycling] is a much more
complex situation than people realize."
Evan
was equally surprised about some of the perceptions people have about his
industry. "I took it for granted everyone knew what I know about
recycling," he says. "I realized that many people need educating
on the subject." During a talk he gave at the tour, he told attendees
that the state should not duplicate established recycling activities
already being performed at no cost to the taxpayer. State Sen. Hugh Gillis
and state Rep. Robert Patten, both members of the Joint Solid Waste Study
Committee who toured the facility, agreed with this concept in addresses
to the tour group. Evan adds that the local Clean Community Commission has
believed this to be a valid concept for several years.
Get
to the People
Putting
the "public" in public relations are Macon Iron & Paper
Stock Co.'s community activities. The firm is participating in a program
with KMBBC in which the company donates $1.00 for each ton of glass,
newspaper, and aluminum cans received at its retail purchasing location on
Oak Street. The money is used for recycling education and KMBBC
beautification projects. Contests have been held between schools to see
which could collect the most recyclables within a given period of time. An
art contest with a local college will reward the best sculpture made of
recyclable material gathered from Macon Iron & Paper Stock's yard.
The
firm plans to participate in Earth Day 20th-anniversary activities in
April by setting up a recycling display in the local shopping mall. The
display will show how the company processes scrap and will explain its
benefit to the community. Since the
firm has a facility adjacent to the park where festivities will take
place, part of the plans include
encouraging Earth Day program attendees to bring recyclables for drop-off.
Good
community relations don't always involve such pleasant activities, Evan
says. Recent thefts from mill
supply houses in the area prompted Evan and a representative of a
nearby company to offer assistance to the local chief of police in his
investigation of the matter. Says Evan, "It's important to have a
good relationship with the police," who appreciate the cooperation.
Being
members of ReMA keeps the principals at Macon Iron & Paper Stock up on
industry affairs. Evan is on ReMA's Public Relations Committee, Young
Executives Committee, and UBC [Used Beverage Can] Subcommittee. In the
Southeastern Chapter, he is a member of the executive committee and the
public relations committee and is editor of the chapter newsletter. Myron
is active in the chapter and was involved with the Metals Committee of the
Institute of Scrap Iron and Steel, an ReMA Predecessor Organization. Henry
serves as treasurer of a related group, the Georgia Association of Scrap
Processors.
"A
lot of our knowledge comes from ReMA meetings and seminars," Evan
states. "By sharing experiences with other processors and consumers,
you learn more at board meetings--and outside of meetings--than you'd ever
realize. I cannot underscore enough the value of ISRI."
Get
in Touch
If
there is an underlying philosophy to Macon Iron & Paper Stock Co.'s
public relations push, it's that relationships are key. "We let
people know we're here and can capably serve their recycling needs,"
Evan explains. "We stay in touch with local officials and citizens;
we volunteer our help and advice; we keep up-to-date on the
issues." The firm has come a long way in its promotional efforts
since its first ad appeared in the September 28, 1919, edition of the Macon
Telegraph and News.