Ben
Saccos discovery in Italy of what he considers an innovative processing
machine resulted in improvements at his scrap plant, Sierra Iron and
Metal, and the establishment of Sierra International Machinery, a
full-line equipment dealership.
Sound
like a typical problem? Ben thinks so. And he thinks many scrap processing
operations his size or smaller respond by spending too much on a piece of
equipment or by avoiding modernization of their operations and stunting
their companies' growth.
But
not Ben. He kept his eyes open for a machine that would meet his cost and
output requirements and finally saw what he wanted. He was in Italy
looking at equipment when he found the Idromec 4200 portable baler and the
380 shear/baler, the machines that subsequently drove the tin out of Ben's
plant and drove him into the equipment-dealer business.
With
the shear/baler Ben had the machine of his dreams-one that he says is
affordable, efficient, and fast, due to a multidimensional design-and was
happy with its effect on his processing operations. Becoming an equipment
dealer didn't enter his mind, he says, until several processors came by
the plant, were impressed by the shear/baler, and inquired about
purchasing one. Ben, who owned the only Idromec in the United States
(although the equipment line had been sold throughout Europe for more dm
20 years) told the manufacturers, who
were not exporting at the time, of the American interest. They responded
with a proposal: If Sierra could sell two machines a year, it would get
the dealership. Reports Ben, "Now we've got 95 percent of [Idromec's]
production."
The
agreement, shaped in 1988, led to the establishment of Sierra
International Machinery, with John Sacco, president, and Ben, chairman of
the board. Ben won't say how many machines that 95 percent equates to.
However, he does say that Sierra International Machinery has sold Idromecs
across America--in every region, so far, except the Northwest--and is
marketing more than can be manufactured right now--they are three months
behind in production. According to Ben, the manufacturer is small and
needs to weigh any expansion possibilities against tough Italian labor
laws: laying off employees during any potential slow period in the future
would be almost impossible without bearing a huge financial burden. Thus,
despite the current demand, he says, "we're playing a very
conservative game. "
Do
As We Do
The
demand developed from a "do-as-we-do" marketing approach, with
Sierra International's sister firm as the proving ground. With the two
companies at the same site, John says, equipment customers can see the
benefits of the Idromecs in operation at Sierra Iron and Metal, the
processing plant.
"People
who come here are impressed by the organization of the yard, by the
cleanliness of it, by the fact that the equipment we sell is being used
every day and is producing well," says John. He quotes Sierra's
advertising line, "As scrap dealers we know the problems; as
machinery dealers we offer solutions, "and says the slogan truly
suits the two companies.
His
brother, Philip, who is president of the scrap processing company (Ben is
chairman), agrees. "Sierra Iron and Metal as the proving ground is
important," he says, "because the worst thing you can do is
start selling a piece of equipment without knowing that it will live up to
what you're saying."
More
than the shear/baler and the portable baler have been proven at his plant.
Sierra International has expanded its dealership since the initial Idromec
contract and now offers a full line of equipment--much of which can be
found, or soon will be found, in operation at Sierra Iron and Metal.
Included in the distribution line are McIntyre shears and Barko hydraulic
cranes. In addition to the shear/baler and the portable baler, the Idromec
line also includes mobile baler/cranes, stationary and mobile
baler/loggers, and stationary and mobile small briquetters.
Sierra
wants to sell anything that makes a scrap plant more efficient, says Ben.
"What we're trying to do is bring a new spirit to the scrap industry.
The processing being done by many medium-sized scrap dealers is of the old
method. We want them to look at new options in processing," he says,
indicating that the Idromec options, in particular, are ones many people
do not know they can afford. "With our machines, we are like Henry
Ford," he continues. "Just like he put everybody on the road, we
let the small fellow start processing his material efficiently without
investing big, big money."
Though
Ben speaks of the Italian ingenuity of Idromecs, he realizes small
processors in particular might shy away from products manufactured so far
away. Won't replacement parts be a problem?
Sierra
assures customers that it maintains a complete inventory onsite at all
times, one with enough parts to build two or three machines, with the
exception of the steel frames. "We have everything--even the
electronic pieces," says John. "Customers can rely on us to
supply even the simplest filter."
"I
bet you that 20 to 30 percent of these parts will never be sold," Ben
says, "but they're here just in case. We are willing to carry dead
inventory just for the sake of the customer." He points out that
months of production can be lost from waiting for a replacement part, but
that his company can ship immediately whatever's needed. "When people
buy our machines, they will never be down longer than the day it takes to
UPS parts from our plant plus the time it takes to install them."
This
standard of service was decided upon at the same time Sierra decided to
start up the equipment business, says John. "We always knew, if you
make sales and you don't have backups--not just parts but also trained
mechanics--you won't make sales in the future."
"Either
you're in the machinery business and you commit yourself totally,"
Ben adds, "or you should get out." He says he will even loan out
his own equipment to a customer if a machinery shipment is late.
"We
built a good reputation in the scrap industry over the last 25 years as a
processor," says John, "and we wanted to make sure we didn't
tarnish it by getting involved in the equipment business and not doing the
same job we do with the scrap operation."
Increased
Equipment Sales
Sales
for Sierra International in 1989 increased 100 percent over 1988, its
first year of business, according to John. The goal for 1990 is to
increase sales again by 100 percent. The company has just appointed a new
general sales manager, Jose Pereyra, who will direct this effort.
With
the current limitation in the production of Idromecs, the sales increases
are expected to come from other equipment represented by Sierra, some of
which applies to solid waste. Sierra International is coming closer to
reaching its objective of enabling "complete" recycling,
according to John. What the company is trying to do, he explains, is
handle all types of recycling equipment--everything from machinery for
processing scrap to that for processing municipal waste. In fact, he says,
"the scrap processing line got us started, but it may be a secondary
line in less than a year's time, because the greatest need in America is
waste reduction and waste densification."
Whether
it's solid waste equipment--which traditional scrap processors
increasingly are buying with diversification plans--or scrap processing
machinery, is it wise for Sierra International to sell operation enhancers
to competitors of its processing sister firm?
Certainly,
says Ben. "The processors down the street might buy our machines and
become as efficient as our processing plant is with equipment, but we're
also efficient in management," he says, indicating what he believes
to be Sierra Iron and Metal's edge.
Processing
Operations
Just
25 People make the processing plant run, according to Ben's count. He
doesn't believe in big crews.
Neither
does Philip: "We're not like some operations where one man is
liftman. If a guy gets on a lift truck, he also knows what copper is, what
brass is. He can do it all Philip claims he, too, can do it all in his
plant, as can John with equipment installations. Says Ben, "All our
managerial personnel can get out there and do something."
Keeping
the personnel roster short is beneficial especially in lean times, Philip
says, when the efficiency pays off with little need to let people go.
Right
now, approximately 50 percent of the ferrous scrap handled by Sierra Iron
and Metal is being sold domestically, with the remainder being sold to
export firms. with nonferrous (aluminum, copper, brass, high-temp alloys,
and precious metals are handled), the ratio changes to 70 percent
domestic, 30 percent export.
Sierra
handles all materials required by California for the company to be
licensed under AB 2020, the state's beverage container law: plastic,
glass, aluminum cans, and other metal containers. Plastic is baled and
sold; glass is sorted, but not crushed, before it's sold.
The
highlight of the plant, of course, is the Idromec shear/baler. While
Sierra sells only 380-ton machines, the size in demand, it runs a 660-ton
shear/baler on its site. Sierra also runs a Mosley shear, which will be
replaced this year with another Idromec shear/baler. The equipment
additions are part of the company's efforts to build up the iron portion
of its business.
Much
of the iron is from Sierra's field operation, from which comes 60 percent
of the company's scrap. (The other 40 percent is from industrial accounts
and peddler business.) Sierra sends equipment to nearby refineries and the
like, which will, in the process of rebuilding pipelines, leave scrap
scattered for miles. The material is precut with LaBounty shears and
brought back to the plant for further processing.
Enhancing
this operation has meant a new Barko crane for picking up iron in the
field and five new trailers to bring it back, in addition to the Idromec
shear/baler installations.
Equipment
for nonferrous processing at the plant includes an Idromec 1800 briquetter,
a McIntyre alligator shear, a Mosley alligator shear, a Falcon shear, and
a CP Manufacturing can flattener and blower.
Sierra
uses Benati cranes at the plant and cranes manufactured by the Tabrarellis,
the same people who produce the Idromec line.
Material
handling is accomplished, in most cases, without the unprepared scrap ever
touching the ground. While this process isn't always possible with
material brought in by peddlers, it is with the majority of the
material-from the field and industrial accounts--due to Sierra's large
number of rolloff containers. The scrap is stored in the containers until
it is processed, although Sierra refrains from leaving material
unprocessed for long. The benefit of this container-to-shear/baler
process, Philip points out, is not only the efficiency in handling but the
resulting cleanliness of the plant. "Customers like it," he
says. "They can pull in and out easily and don't have to worry about
flat tires from running over scrap.
"That's
one of the things that make the business successful," Philip
continues, "being appealing to the public--not only the big
commercial accounts, but the general public, too. To appeal to the general
public, you have to have neat and clean, in-and-out service, like with
fast food. People don't like to sit around 20 minutes in line just to drop
off 5 pounds of cans."
Another
important ingredient for business success, says Philip, is quality control
of the product, and he notes that Sierra is known for a standard
top-quality package. These packages stem, he says, from the fact that all
personnel are knowledgeable about the best handling and processing
practices.
The
potential for unknowingly accepting hazardous material at the plant is
something with which Sierra is increasingly concerned. For that reason the
company plans to strengthen its employee education efforts with regular
staff meetings now that new office construction is complete.
Father-and-Son-and-Son
Decisions
"Sure
we get into fights," says Ben in response to a question about three
family members running related businesses. "But I have a pretty
well-balanced deal over here. [John and Philip] have their own ideas, but
they also will listen to me.
"I
tell them, play the mongoose game. The mongoose is the little animal that
kills the cobra. Since it's not immune to the bite of the cobra, the
mongoose must know exactly how far to go when the cobra strikes so it can
get out of the way." Ben advises his sons to, likewise, measure their
distances so that they don't get bit. "They know how far they can
push me before they get bit. Everyone has to know his limitations, his
scope, and his boundaries."
Philip
notes that although he and John are presidents of their own companies,
they are responsible for reporting to each other on company matters.
Ben
Saccos discovery in Italy of what he considers an innovative processing
machine resulted in improvements at his scrap plant, Sierra Iron and
Metal, and the establishment of Sierra International Machinery, a
full-line equipment dealership.
Sound
like a typical problem? Ben thinks so. And he thinks many scrap processing
operations his size or smaller respond by spending too much on a piece of
equipment or by avoiding modernization of their operations and stunting
their companies' growth.
But
not Ben. He kept his eyes open for a machine that would meet his cost and
output requirements and finally saw what he wanted. He was in Italy
looking at equipment when he found the Idromec 4200 portable baler and the
380 shear/baler, the machines that subsequently drove the tin out of Ben's
plant and drove him into the equipment-dealer business.
With
the shear/baler Ben had the machine of his dreams-one that he says is
affordable, efficient, and fast, due to a multidimensional design-and was
happy with its effect on his processing operations. Becoming an equipment
dealer didn't enter his mind, he says, until several processors came by
the plant, were impressed by the shear/baler, and inquired about
purchasing one. Ben, who owned the only Idromec in the United States
(although the equipment line had been sold throughout Europe for more dm
20 years) told the manufacturers, who
were not exporting at the time, of the American interest. They responded
with a proposal: If Sierra could sell two machines a year, it would get
the dealership. Reports Ben, "Now we've got 95 percent of [Idromec's]
production."
The
agreement, shaped in 1988, led to the establishment of Sierra
International Machinery, with John Sacco, president, and Ben, chairman of
the board. Ben won't say how many machines that 95 percent equates to.
However, he does say that Sierra International Machinery has sold Idromecs
across America--in every region, so far, except the Northwest--and is
marketing more than can be manufactured right now--they are three months
behind in production. According to Ben, the manufacturer is small and
needs to weigh any expansion possibilities against tough Italian labor
laws: laying off employees during any potential slow period in the future
would be almost impossible without bearing a huge financial burden. Thus,
despite the current demand, he says, "we're playing a very
conservative game. "
Do
As We Do
The
demand developed from a "do-as-we-do" marketing approach, with
Sierra International's sister firm as the proving ground. With the two
companies at the same site, John says, equipment customers can see the
benefits of the Idromecs in operation at Sierra Iron and Metal, the
processing plant.
"People
who come here are impressed by the organization of the yard, by the
cleanliness of it, by the fact that the equipment we sell is being used
every day and is producing well," says John. He quotes Sierra's
advertising line, "As scrap dealers we know the problems; as
machinery dealers we offer solutions, "and says the slogan truly
suits the two companies.
His
brother, Philip, who is president of the scrap processing company (Ben is
chairman), agrees. "Sierra Iron and Metal as the proving ground is
important," he says, "because the worst thing you can do is
start selling a piece of equipment without knowing that it will live up to
what you're saying."
More
than the shear/baler and the portable baler have been proven at his plant.
Sierra International has expanded its dealership since the initial Idromec
contract and now offers a full line of equipment--much of which can be
found, or soon will be found, in operation at Sierra Iron and Metal.
Included in the distribution line are McIntyre shears and Barko hydraulic
cranes. In addition to the shear/baler and the portable baler, the Idromec
line also includes mobile baler/cranes, stationary and mobile
baler/loggers, and stationary and mobile small briquetters.
Sierra
wants to sell anything that makes a scrap plant more efficient, says Ben.
"What we're trying to do is bring a new spirit to the scrap industry.
The processing being done by many medium-sized scrap dealers is of the old
method. We want them to look at new options in processing," he says,
indicating that the Idromec options, in particular, are ones many people
do not know they can afford. "With our machines, we are like Henry
Ford," he continues. "Just like he put everybody on the road, we
let the small fellow start processing his material efficiently without
investing big, big money."
Though
Ben speaks of the Italian ingenuity of Idromecs, he realizes small
processors in particular might shy away from products manufactured so far
away. Won't replacement parts be a problem?
Sierra
assures customers that it maintains a complete inventory onsite at all
times, one with enough parts to build two or three machines, with the
exception of the steel frames. "We have everything--even the
electronic pieces," says John. "Customers can rely on us to
supply even the simplest filter."
"I
bet you that 20 to 30 percent of these parts will never be sold," Ben
says, "but they're here just in case. We are willing to carry dead
inventory just for the sake of the customer." He points out that
months of production can be lost from waiting for a replacement part, but
that his company can ship immediately whatever's needed. "When people
buy our machines, they will never be down longer than the day it takes to
UPS parts from our plant plus the time it takes to install them."
This
standard of service was decided upon at the same time Sierra decided to
start up the equipment business, says John. "We always knew, if you
make sales and you don't have backups--not just parts but also trained
mechanics--you won't make sales in the future."
"Either
you're in the machinery business and you commit yourself totally,"
Ben adds, "or you should get out." He says he will even loan out
his own equipment to a customer if a machinery shipment is late.
"We
built a good reputation in the scrap industry over the last 25 years as a
processor," says John, "and we wanted to make sure we didn't
tarnish it by getting involved in the equipment business and not doing the
same job we do with the scrap operation."
Increased
Equipment Sales
Sales
for Sierra International in 1989 increased 100 percent over 1988, its
first year of business, according to John. The goal for 1990 is to
increase sales again by 100 percent. The company has just appointed a new
general sales manager, Jose Pereyra, who will direct this effort.
With
the current limitation in the production of Idromecs, the sales increases
are expected to come from other equipment represented by Sierra, some of
which applies to solid waste. Sierra International is coming closer to
reaching its objective of enabling "complete" recycling,
according to John. What the company is trying to do, he explains, is
handle all types of recycling equipment--everything from machinery for
processing scrap to that for processing municipal waste. In fact, he says,
"the scrap processing line got us started, but it may be a secondary
line in less than a year's time, because the greatest need in America is
waste reduction and waste densification."
Whether
it's solid waste equipment--which traditional scrap processors
increasingly are buying with diversification plans--or scrap processing
machinery, is it wise for Sierra International to sell operation enhancers
to competitors of its processing sister firm?
Certainly,
says Ben. "The processors down the street might buy our machines and
become as efficient as our processing plant is with equipment, but we're
also efficient in management," he says, indicating what he believes
to be Sierra Iron and Metal's edge.
Processing
Operations
Just
25 People make the processing plant run, according to Ben's count. He
doesn't believe in big crews.
Neither
does Philip: "We're not like some operations where one man is
liftman. If a guy gets on a lift truck, he also knows what copper is, what
brass is. He can do it all Philip claims he, too, can do it all in his
plant, as can John with equipment installations. Says Ben, "All our
managerial personnel can get out there and do something."
Keeping
the personnel roster short is beneficial especially in lean times, Philip
says, when the efficiency pays off with little need to let people go.
Right
now, approximately 50 percent of the ferrous scrap handled by Sierra Iron
and Metal is being sold domestically, with the remainder being sold to
export firms. with nonferrous (aluminum, copper, brass, high-temp alloys,
and precious metals are handled), the ratio changes to 70 percent
domestic, 30 percent export.
Sierra
handles all materials required by California for the company to be
licensed under AB 2020, the state's beverage container law: plastic,
glass, aluminum cans, and other metal containers. Plastic is baled and
sold; glass is sorted, but not crushed, before it's sold.
The
highlight of the plant, of course, is the Idromec shear/baler. While
Sierra sells only 380-ton machines, the size in demand, it runs a 660-ton
shear/baler on its site. Sierra also runs a Mosley shear, which will be
replaced this year with another Idromec shear/baler. The equipment
additions are part of the company's efforts to build up the iron portion
of its business.
Much
of the iron is from Sierra's field operation, from which comes 60 percent
of the company's scrap. (The other 40 percent is from industrial accounts
and peddler business.) Sierra sends equipment to nearby refineries and the
like, which will, in the process of rebuilding pipelines, leave scrap
scattered for miles. The material is precut with LaBounty shears and
brought back to the plant for further processing.
Enhancing
this operation has meant a new Barko crane for picking up iron in the
field and five new trailers to bring it back, in addition to the Idromec
shear/baler installations.
Equipment
for nonferrous processing at the plant includes an Idromec 1800 briquetter,
a McIntyre alligator shear, a Mosley alligator shear, a Falcon shear, and
a CP Manufacturing can flattener and blower.
Sierra
uses Benati cranes at the plant and cranes manufactured by the Tabrarellis,
the same people who produce the Idromec line.
Material
handling is accomplished, in most cases, without the unprepared scrap ever
touching the ground. While this process isn't always possible with
material brought in by peddlers, it is with the majority of the
material-from the field and industrial accounts--due to Sierra's large
number of rolloff containers. The scrap is stored in the containers until
it is processed, although Sierra refrains from leaving material
unprocessed for long. The benefit of this container-to-shear/baler
process, Philip points out, is not only the efficiency in handling but the
resulting cleanliness of the plant. "Customers like it," he
says. "They can pull in and out easily and don't have to worry about
flat tires from running over scrap.
"That's
one of the things that make the business successful," Philip
continues, "being appealing to the public--not only the big
commercial accounts, but the general public, too. To appeal to the general
public, you have to have neat and clean, in-and-out service, like with
fast food. People don't like to sit around 20 minutes in line just to drop
off 5 pounds of cans."
Another
important ingredient for business success, says Philip, is quality control
of the product, and he notes that Sierra is known for a standard
top-quality package. These packages stem, he says, from the fact that all
personnel are knowledgeable about the best handling and processing
practices.
The
potential for unknowingly accepting hazardous material at the plant is
something with which Sierra is increasingly concerned. For that reason the
company plans to strengthen its employee education efforts with regular
staff meetings now that new office construction is complete.
Father-and-Son-and-Son
Decisions
"Sure
we get into fights," says Ben in response to a question about three
family members running related businesses. "But I have a pretty
well-balanced deal over here. [John and Philip] have their own ideas, but
they also will listen to me.
"I
tell them, play the mongoose game. The mongoose is the little animal that
kills the cobra. Since it's not immune to the bite of the cobra, the
mongoose must know exactly how far to go when the cobra strikes so it can
get out of the way." Ben advises his sons to, likewise, measure their
distances so that they don't get bit. "They know how far they can
push me before they get bit. Everyone has to know his limitations, his
scope, and his boundaries."
Philip
notes that although he and John are presidents of their own companies,
they are responsible for reporting to each other on company matters.